Whatsgoinon?
Registered Shopper
- Joined
- Apr 24, 2013
- Messages
- 331
I have placed three orders online a day apart, received the usual email confirmation.
Each item I ordered was an 'In Stock' item...the first arrived very quickly, then thought I would check my QVC Account so see how the others were progressing. One order in process, the other and most expensive order was 'WAITING STOCK'! It was still in stock, the day after I placed the order, according to the website:mysmilie_51:
Phoned Customer Service and was told by the time it had been processed they found it was out of stock. He couldn't tell me if it would be in for Christmas. Left it as it was, then shopped around and got the same item from Tesco Direct £12 cheaper and delivered to store free :mysmilie_59: I then cancelled the QVC order.
They should at least notify you if this happens...I could have left it longer only to find out last minute. So I urge anyone ordering for Christmas, please keep a beady eye on your Account, the confirmation email doesn't necessarily mean the item is in stock!!!
Each item I ordered was an 'In Stock' item...the first arrived very quickly, then thought I would check my QVC Account so see how the others were progressing. One order in process, the other and most expensive order was 'WAITING STOCK'! It was still in stock, the day after I placed the order, according to the website:mysmilie_51:
Phoned Customer Service and was told by the time it had been processed they found it was out of stock. He couldn't tell me if it would be in for Christmas. Left it as it was, then shopped around and got the same item from Tesco Direct £12 cheaper and delivered to store free :mysmilie_59: I then cancelled the QVC order.
They should at least notify you if this happens...I could have left it longer only to find out last minute. So I urge anyone ordering for Christmas, please keep a beady eye on your Account, the confirmation email doesn't necessarily mean the item is in stock!!!