Alpha H TSV 15/04/16

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lilith, was the code in an email from deciem , as I didn't see one, and where do you check for deciem codes if it's not in the email?

not, not from an email
i never had a discount code or newsletter from them,
even though i ordered from them a few times
i only had a product email with offer from them when Hydra Blur came out

google Deciem voucher code
 
Thanks again! But I am afraid I will order from them later than end of April... I couldn't find where to sign up for the newsletter or don't they have one?


you're welcome
pls see my response to Marina
 
Got my delivery today and the Instant Facial is not a spray. I'm not fussed but fed up with misadvertising recently. On the presentation is was advertised as a spray bottle.
 
The Instant Facial has to be a spray. Definately. If it is not, there is something wrong. They always emphasized it being a spray right from the beginning as far as I know.

Have you contacted CS already?
 
The Instant Facial has to be a spray. Definately. If it is not, there is something wrong. They always emphasized it being a spray right from the beginning as far as I know.

Have you contacted CS already?

I'm thinking about it and going to wait and see what other people are saying.
 
Someone wrote in the reviews on the QVC site that the bottles had been opened before and that QVC had sent out used products. How can that be if it was a TSV and therefore a new set?
 
I’m sure Q will blame it on ‘quality check’. My I.F. was sealed but I haven’t checked LG. I think that my box was spared.

ps: Just read the review, omg, but it couldn't possibly have been a return, perhaps Q staff in the warehouse were helping themselves. Or could this be the items used on air? Don't think so.
" Rec'd today, sadly the bottles had been opened before I got to them, the security tabs had been peeled back and re aligned,one had half a bottle of liquid in the other brimming, no smell, just seemed like water. The cleanser seemed untouched, Husband tasted them and said water in both
Phoned QVC excellent service ,sending me a returns label and replacement item which I am really pleased about as I still want to try, Really annoyed people abuse QVC like this,be honest if you have used it QVC give you a m.onth "
 
The video is still there and it’s in a spray bottle and all the following is said ‘it's in a spray bottle, spray in on your cotton pad then wipe your face….’ and so on. I have to say I really liked it but it's a bit sticky. The skin looks glowing and it’s a shame to cover it with spf and make up, but one must, because it’s a glycolic.
 
Mine arrived yesterday, no pump on Instant Facial which is fine by me you need to pour onto cotton wool anyway so a spray not much use. All properly sealed and not used before. I used the Instant Facial today and am happy with it, mildly tingling and tightening feeling, no aggravation of rosacea, skin on cheeks feels a bit smoother.
 
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For some reason I was under the impression that the instant facial was a weaker solution to the liquid gold as they advise to use it almost like a toner every morning but on the alpha h website it says to use on alternate evenings like liquid gold.
 
It was said in one of the presentations that it could be used as a tonic three times a day if needed (???i
 
sounds like a duplicate product of liqiud gold with a slightly different delivery system. i really dont like alpha h tsv's
 
For some reason I was under the impression that the instant facial was a weaker solution to the liquid gold as they advise to use it almost like a toner every morning but on the alpha h website it says to use on alternate evenings like liquid gold.

Alpha-H website isn't as good as it needs to be for a brand of this type.

Buying specialised exfoliating and peeling products needs to be done carefully and with consideration to the rest of the regime. Confusing the heck out of the customer is not a good sales ploy.
 
For some reason I was under the impression that the instant facial was a weaker solution to the liquid gold as they advise to use it almost like a toner every morning but on the alpha h website it says to use on alternate evenings like liquid gold.
I thought the same, that the Instant Facial would be a weaker LG. That's why I didn't get the point of using it because I already use the LG and too much exfoliating is bad for the skin.
 

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