Alpha-H is a fantastic range for a lot of people with problem skin (me included!) but seems to be grossly mis-represented on QVC which is doing the brand no favours at all.
For eg the eye cream that 'makes dark circles peel off' is a fab little eye gel for cooling, fine lines and puffiness, but anyone expecting much more than that will be disappointed and probably end up returning it.
Also I noticed last night Tom was saying to use the MicroCleanse 2 or 3 times a week, I got a routine e-mailed to me from a lovely Alpha-H consultant in Australia and she told me it is a once a week product, as are most of the masks in the range.
I do think AY and Tom are a bit more under control with their claims/advice when Michelle is on as well, but they seem to run amuck without her there.
IMO they should also be advising everyone to patch test, but I suppose you could say that about every range as there are people who react to elemis, decleor etc - not to mention the toxic BE! But glycolics are pretty serious stuff and can't just be slapped on willy nilly, my advice to anyone who wants to try this range but doesn't trust QVC is to go on Alpha-H website (the Ozzie one) and e-mail one of the consultants. They give great advice and as they don't sell direct to the UK there is no 'hard sell' involved!