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Frankenstein springs to mind... I really think Steve thought it would be an amazing feature, but didn't envisage the probems it would cause. After all there was nothing else quite like it on the web to compare it to. I wonder if other companies will be put off using live chat because of this...

I think it's a great shame. I haven't personally bought from Rocks for ages because I've got enough bling (yes well...), or Rocchic has put items in her basket for me (to save P&P mostly...) But I was in chat on and off recently, and saw some of the sniping going on. I've posted elsewhere about...

I "joined" if that's the right word, which it isn't - Rocks almost from the start, they'd been going a fortnght...(I'm gemjunkie if anyone remembers me, and I daresay Rocchic will tell you if I don't, she is my sister - in fact I introduced her to Rocks - changed her life lol) I've been on...

You've put it in a nutshell loobi :happy:

Hi Roc and GL aka BB! (I can't get the emoticons to work...) Yes I'm making my own bling (not from Rocks kits - I buy mine from suppliers on the net so I can choose, it's cheaper too - kits are always pricier...) Re Carol - I can't abide her presenting style, but when I met her at the first...

Didn't see that...must have been looking elsewhere...They just need telling politely..."Can we stick to pleasant subjects for the sake of others please"...If they don't like it they can go somewhere else...I agree that this sort of chat is good for people esp women to exchange this sort of...

I was with rocks nearly from the start (except for about a fortnight) so the chat is like an old friend - and a good place to say hi to people I met at Open Day etc...If I had to sit through dozens of auctions in case something came up that I liked, I'd be off in five mins...Chat helps pass the...

:mysmilie_61::mysmilie_61::mysmilie_61:

:mysmilie_73:I just typed a huge post with a quote, clicked on See More Smilies...and the whole page started dancing before my very eyes, and I ended up with Yahoo's home page instead of this...:mysmilie_81: So - as the poster said - I think it was Miss Magpie - whenever you get a group of...

:mysmilie_687: Someone talking sense! I shall have to give Sean Bean the elbow I can see...:mysmilie_17:

:mysmilie_348: Hi perdita (it's gemjunkie...) As this thread seems to have petered out into inanities, may I ask who that lush bit of totty is on your avatar? :mysmilie_374:

:mysmilie_348: Hi all - not been around much lately (lack of time, dosh, and sis Rocchic gets anything I need!) Anyway I met Daz at the first Open Day and he's a first class guy...Sorry to hear you're laid up Daz...Get well soon and keep collecting the sparklies! Love, Jacky xxx (aka...

Heard it all before lol! :sleepy: I've been with Rocks almost from the start (I'm gemjunkie on there, so hello everyone I know...) Not been on here much lately, or bought much from Rocks - financial reasons mostly, but my sister is Rocchic who I introduced to Rocks earlier in the year, and now...

:flower:I used to buy a lot from Rocks, and when I have dealt with their CS, it's been brilliant...John Bennett once went out of his way to find a ring there was only one of, which I wanted for my sister, and sent it to me free of charge! She was so impressed she's now hooked and has spent a...

I just posted but it disappeared... John - it seems one has to be logged in to see a link back from the site to the auction. But a new customer shouldn't have to register and login, they should be able to browse as they want...I get fed up with sites where you have to register before you can...

I love the new look website :clapping: but - the link to the Auction itself isn't very clear, it looks just like the other links and I had tolook carefully to find it - as it's a main part of the whole thing, a more prominent button would help a lot. Also, you can't see what's being auctioned...

Missed it all but lovely gesture from Daz and good luck to Emma - she had a lovely presenting style, not in your face like some...

My local jeweller is happy to do valuations on items from tv and internet channels - he reckons he gets lots of them to do, plus the resizing, which makes a valuable addition to his actual sales...He did say however that it isn't worth getting silver items valued because it's gold that puts the...

I saw the Advisor collection at openday and tbh wasn't very impressed - also the grey interior of the box doesn't show them off to advantage. As for some of them being plated or paste - that's horrendous...Some people can tell a genuine gem from a paste one at a glance, and it's just not on to...

I've got an AAA Tanzanian ruby ring from Rocks & Co., and the stones are a lovely deep scarlet with no pink tones, and very clear. The Songea rubies I saw at Rocks openday were certainly a good colour, but I don't think they were quite so clear...no reason not to buy them though!