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I received orders last Wed and Fri that were ordered last weekend. They charged me twice for P&P even though they were bought on the same day. Fortunately when I called they could see that was the case and refunded the 2nd P&P. Definitely pays to check.

I would have thought it was a bonus for the presenters to produce as well. That's what I thought when Matt and Rod joined from Gems. Gives them another set of skills for the CV and be a bigger part to play in the company, rather than just the face on the TV.

Although I too had the same thought last night, I think some were errors. Some were coming up straight away at , for example £12. This didn't give any room to crash. That's what I think the main issue was. It was more like the games were coming up at the end price. I always see the start price...

Heard Steve say to Rod as he left (on air) to "ask you know who" to give him a call. My mind immediately though he could have meant Lyn and maybe it was work related in a come and work at Rock TV with your hubby kinda way. I'm totally reading into a simple comment. Steve could have meant anyone.

Definitely call them again as it seems to depend who you get on the phone to what type of response you get... and what sort of mood they're in. I've had a used item years ago. I think they sent me a pre-paid label. Don't take their first response as policy. Has anyone ever tried contacting...

It would have been good to have a thread telling everyone that joined us after Oct 2008 that for chat about the BCC night, where exactly to go and how to access it. There could have been a lot on non item number based chat about it beforehand. I nearly missed it because there was no mention...

I've used it for quite a few years and slowly but surely it has helped to deminish my forehead lines/11s lines that had started to show. OK I'm not that old so it didn't have a difficult job to do. Great around the eyes too. I'm super smell sensitive and mine has never had a smell to it or...

Has anyone ever tried contacting Watchdog about all these issues? I personally dislike the programme and it's presenters but they do have their uses. Could make a good bit of TV for them. They would probably drag out that French and Saunders sketch where they took the pee out of QVC - it is...

I had QVC on while in the kitchen myself yesterday evening and kept hearing this loud banging noise. My cats were bemused too. Then I see the TV and it's that chopper TSV. My goodness the racket it made! No wonder no-one bought it.

On their website it says "9.3 It is our policy to contact and work with customers whose level of returns is very high. This is to ensure that our prices are not negatively impacted by the cost to QVC of dealing with an extremely high number of returns by a small minority of customers. If a...

Unfortunately I remember him. I say unfortunately because I saw him on the day he wore a kilt (for some reason that escapes me). He sat down between 2 female presenters on a rather low sofa and showed the world his white briefs!!:26: He seemed to disappear rather soon after that.

I like Molton Brown's Instant Matte Shine Control. It's really light and sinks in well without leaving stickiness. It has SPF 15! I wouldn't say it leaves the skin ever so matte, just slightly more matte than an average moisturiser.

It must be like starting from scratch for Stacey and it will take time to get a full range available and for her to know all the ingredients in each one (remember how bad Lulu was at knowing her brand at the beginning). I can imagine that there are a lot of items in the pipeline (she said that...

I had a look around and it seems to be the norm to refer to fish collagen as marine collagen. This is the term they used on QVC about the hydra serum. It should still say on their site that it comes from fish though. I think it's easy to presume it's from seaweed or something when saying the...

I received mine on Tuesday and I'm so pleased with it. I've bought Beth Terrell in the past but had to send them back because they've been way too big for me. I was worried that this coat would be the same but it is really good. I went for the Blueberry which is a lovely colour and actually the...

I used option 3 for the first time last night. It was all going well. It had confirmed that I had the item and I was going through payment. I had to input a new card number and it wouldn't recognise it. I tried like 6 times . Then I remembered you can say Operator at any time if you have probs...

I got that letter I think last year. When I called them they tried to hide under "we want to find out how to improve products so you don't have to return things & to improve my return rate". If that was the case then why not just send a questionaire or get a call centre person to contact me, not...

Maybe they will reappear just for a Christmas TSV. If they can sell 80 thousand plus sets on one day, everyone can make a lot of money from that so an annual appearance would be good.

I bought one of those Zilo Smell Killers with the dish for my Dad and that had been used. There was a ring of limescale around the bowl so it had been used for some time. They replaced it for me but I wasn't happy that it had obviously be used then returned, particularly as I was paying full...