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My Thorntons TSV (ordered during the midnight launch show) was despatched last Thursday but still hasn't arrived. I wonder how the people who placed advanced orders will get on. I can't remember the despatch date QVC gave for the advanced orders but given that it's been nearly two weeks and my...

"QVC would do very well to remember not to bite the hand that feeds it. If it wants to p*ss off its customers, its certainly going the right way about it. If QVC are conveniently blaming this site for a drop in sales, they would do well to take a hard look at their pricing, p&p charges, delivery...

Don't get the opportunity to log on very often but glad I did today as the Liz Earle TSV is of interest. Thanks for sharing the details. Was curious to know what this collection would cost if bought direct from Liz Earle. The total is £100. The breakdown is below: 200ml Cleanse & Polish Tube...

Best of luck trying to get a p&p refund but I'm afraid that on the two occasions I have tried I have not been successful. The first was last year's Christmas TSV from L'Occitane. When the package arrived it was sopping wet - the vanilla shower cream had smashed and leaked over the other...

Have shopped direct with Liz Earle for several years and have never had a problem. Their website is very good and delivery prompt. I only ever pay for standard delivery (5-7 days and £3) but always receive my order within a couple of days, sometimes even the next day. Always receive a...

I don't even bother to look at the new website anymore. It is so bad it's ridiculous. Can't believe that QVC management has allowed such a poorly built/tested site to be launched. Am sure most new websites have a few glitches in the early days but this site needs major work. To persist with...

Bluebell, Just to reassure you... I bought the Finishing Powder a couple of weeks ago and have been very pleased with it. I had been using Smashbox Halo for a couple of years but recently the product seems to have changed and I wasn't happy with the results (it now seemed to be very "claggy")...