I am quite probably the #2 "Shaley" superfan in Britain. The #1 fan is the guy who leaves dodgy comments under every Facebook post Hayley shares he's more committed (or should be, eh) to her than I am.
But yeah, I do like them — not even ironically: genuinely.
Creepy Crawly (as he's known on here, not for being creepy fwiw, just because his surname is crawly) is very authentic and unassuming. No big ego, no needing to the centre of attention, and disarmingly camp. When he's funny it's usually at his own expense. But he's good at being a conduit for information - he clearly swots up on what he's selling before hand. He also rarely makes any kind of overhyped or misleading claims. He's very good at getting other people to talk - which is an important part of being a good presenter.
He also owns the most marvellous rubber neck on TV. When he speaks it kind of convulses at lot. It's hypnotic to watch.
Hayley Scissorhands (as I call her, because she kind of stabs her fingers in the air as she talks and her nails are pretty long making them look like Edward Scissorhands) is just a consummate professional in terms of presenting. There's like a laser focus with her, she doesn't really veer away from remembering it's her job to (in this case) sell a product. That is also a negative: she will exaggerate and overstate uses, repeat vague vacuous phrases (super, amazing), and is known to come up up with some awfully dubious statements
But in terms of talent, I'm amazed QVC has never poached her. She'd fit in easily over there. That said, I feel she is a bit limited by shopping TV. She has a very natural rapport with guests and a non-OMG nature that would come over much better in a less specific, sales-driven format.
Also, the fact they're a couple is a mystery as they don't see the most obvious pairing, but that is also kind of lovely: people fall in love with who they fall in love with. They clearly get on so well in real life, their Facebook pics are always so heartwarming!