i did it again i !
i had a friend order two wraps for me for a family members birthday (they wont take my irish debit card or bank drafts) and surprise surprise there was a **** up ! my friend has received a pack of birthday cards valued at £4.90 + p&p of £9.90 according to the delivery page inside the bag and the one attached outside says that its for two wrap. they never arrived just a pack of cards that were not ordered and the p&p was way too high.
if this problem was with QVC i would have some hope of sorting it out but not with IW . it will drag on for months with call between my friend , myself and an indian call ctr who cant / wont help and in the end i will have to pay for two wraps i didnt get and pay the euro amount of £15.00 for cards and p&p, just to save a friendship
RANT OVER
i had a friend order two wraps for me for a family members birthday (they wont take my irish debit card or bank drafts) and surprise surprise there was a **** up ! my friend has received a pack of birthday cards valued at £4.90 + p&p of £9.90 according to the delivery page inside the bag and the one attached outside says that its for two wrap. they never arrived just a pack of cards that were not ordered and the p&p was way too high.
if this problem was with QVC i would have some hope of sorting it out but not with IW . it will drag on for months with call between my friend , myself and an indian call ctr who cant / wont help and in the end i will have to pay for two wraps i didnt get and pay the euro amount of £15.00 for cards and p&p, just to save a friendship
RANT OVER