Web prices

[Greenie]

I'm interested in an item on Gems TV website which is priced at over £1000 so I rang up CS to see whether it had sold for a cheaper price on TV before, and whether I could buy it cheaper than it was on the website. I was told no, that was the price. I have done this before in the past and got about £100 knocked off the web price. I've also done it very successfully with Rocks & Co. Does anyone know if Gems have stopped doing this and are putting the same prices on the web site as what they sell for on screen?

 

[gemcherub]

Last week I liked an item over £2000 and was told via email it was £999 but another item hadn't been aired yet so it was web price only.
Always depends who you get in customer service!

 

[Flower]

Thank you for that information Greenie and Gemcherub, have bought items from website in the past and never thought to ask for a reduction, will do so in future, if I'm tempted.
:hi: