Scam
Hi :hi:,
What a scam. Recorded delivery is no faster than ordinary delivery and carries no guarantees about when an item will arrive. It costs 75p extra on top of 1st or 2nd class postage and its only advantage is that the item can be tracked - it is not a secure service. If you ask to upgrade delivery in terms of speed of the item getting to you more quickly, only Special Delivery guarantees next day delivery.
£2.95 extra for an upgrade from 2nd class post to 1st class post seems a bit steep for a jewellery item, which can't weigh very much, even with the 75p for recorded delivery. Also, Royal Mail will not recompense anyone who sends fine jewellery through the post by recorded delivery. They state quite clearly that only Special Delivery is a safe option for sending such valuable items.
I really cannot see what extra service QVC were offering for the extra money.
They should offer Special Delivery for a fair price if the customer requests a quicker/more secure delivery option IMHO
:angry::angry::angry: