Miss Kitty
AKA Broomstick Babe
- Joined
- Jun 24, 2008
- Messages
- 225
Have placed two orders in the last two weeks. On both occasions one of my items, both over £100, have been 'oversold'.
Therefore not only is my order late, I get someone from Rocks calling me to say it's not complete.
No offer of a discount, no offer of a search for another item to replace it - just my now incomplete order two or more days late.
Seems like poor customer service to me.
Therefore not only is my order late, I get someone from Rocks calling me to say it's not complete.
No offer of a discount, no offer of a search for another item to replace it - just my now incomplete order two or more days late.
Seems like poor customer service to me.