Firstly sending you huge hugs. I struggled and struggled with this one. It was only Nanny McFee who stopped me. I have to say I'm still itchy fingers that I didn't get it. Have to say I'm still stalking the reviews and the want is still there.
I was wondering what was going to happen on the compensation front.
I remember a TSV years ago with Margaret Dabbs and spare "refills" for the foot file. I know one admitted £10 credited to their card, one admitted they had £10 credited to their Q account, but most were our mistake tough on you we'll send you a label for return. It depended on who you spoke to as what your compensation was. I say "admitted" as any one can claim anything and we don't really know what. I'm not saying anyone didn't say the truth, but my experience of Q in some groups isn't something I'd recommend to anyone. Not here but FB. One person and not the usual suspect caused me no end of problems but in the surface was a nice person, proved to be a back stabbing untrustworthy nasty piece of work.
There have been so many errors with sizes and the strange thing of the ones I've seen is it is always Q overselling and the customer dissapointed. It would be interesting to know what the legal side of this is.
If anyone wants a read and to see what Q really thinks of its customers the reviews give an education. Specifically the review saying that customers are "harping on". All I can say is how very rude if that person but for Q to keep that review obviously agree with this. Disgraceful attitude to your customers.
On my "fantasy weekend away" where we distect all things Q I'd like one session on the reviews where they say "great value". I thought a review would say something about the products, texture, fragrance, sticky on application, any noticeable improvements, all those sort of things.
I have spoken at length to a manager at Q about this in the past but as with all things Q they know best and nothing changes.
I still fancy that red bag.
If you are still here I owe you a drink.