B
Beady Belle
Guest Shopper
My delivery arrived yesterday, consisting of the amethyst ring I sniped from Kitkat - sorry KK, but I wanted to maximise my p&p. It's lovely, really substantial amount of silver, very modern looking with the sandblasted silver contrasting the shiny silver. What a bargain at £9.
The amethyst cufflinks which I asked Steve to put in, and subsequently got, weren't quite a matching pair!
However, the mark of a good company is not how they handle things when they go right, but how they handle things when they don't. One quick email to Terrific Tony, and it's all sorted, a replacement pair and a refund of my return postage! Just the sort of customer service we have come to expect from the Bennetts.
OH was a bit disappointed, but he'll soon have his replacement pair.
The amethyst cufflinks which I asked Steve to put in, and subsequently got, weren't quite a matching pair!
However, the mark of a good company is not how they handle things when they go right, but how they handle things when they don't. One quick email to Terrific Tony, and it's all sorted, a replacement pair and a refund of my return postage! Just the sort of customer service we have come to expect from the Bennetts.
OH was a bit disappointed, but he'll soon have his replacement pair.