Speedy delivery

[TopazTrish]

Just thought about giving credit where it's due amongst all the negativity. I ordered the Samantha Faiers hair styling wand at 5.30pm on Thursday and received the generic confirmation e-mail of my order advising goods would be despatched within 3-5 days. I thought I would probably have to wait until after the weekend and was just about to check for a despatch e-mail on Saturday when there was a knock at the door. Wow, my order was delivered at 1 o' clock lunchtime by Yodel!! Yes, that's less than 48 hours after ordering. Funny thing is I received another e-mail at 5 to midnight advising me of it's despatch and to expect it in approx 2 working days! Can't complain at such speedy delivery.
Only problem is there doesn't appear to be a proper invoice in the package just what seems to be a warehouse docket--no cost of product or p&p and no returns info. Whilst this isn't a problem directly if I decide to keep the item , I'm not sure where I stand should I need to return it! I cannot send e-mails at the moment and I refuse to call them on their high cost lines so unsure what I should do. Has anyone on here encountered this problem before? Thanks in advance for any useful information given. x

 

[Wirral70]

The Carmen By Samantha Glamour Styler is a full £10 cheaper in Argos, and same day delivery only costs £3.95 so overall it's about £12 cheaper :mysmilie_59:

Ideal World £59.99 & £5.99 P&P
Argos £49.99 & £3.95 Same Day Delivery

In fact it looks like much of this range is considerably cheaper in Argos.

http://www.idealworld.tv/pp/carmen-by-samantha-salon-glamour-styler-384004?fh_location=//idealworld/en_gb/categories@lt;{8006}/categories@lt;{9897}/brand_iw@gt;{carmen20by20samantha}

http://www.argos.co.uk/static/Product/partNumber/4458799.htm#pdpFullDesc

http://www.idealworld.tv/Beauty/Hair+Care/Brand--Carmen+By+Samantha

http://www.argos.co.uk/static/Search/searchTerm/Carmen+by+samantha.htm

 

[shopperholic]

Topaz, check behind your address label, it might be there, I've never known them not to send an invoice, ever. IW are quick delivery and returns to, I'm glad you're pleased.

 

[TopazTrish]

Thank you Shopperholic, I've checked and definitely nothing behind stuck on address label. A bit of a mystery one this.
Wirral70, sorry I can't reply to your message but thanks for the info. Fortunately, I only paid £34.99 for the wand anyway as it was deal of the day or whatever so still saved.

 

[shopperholic]

Just thought about giving credit where it's due amongst all the negativity. I ordered the Samantha Faiers hair styling wand at 5.30pm on Thursday and received the generic confirmation e-mail of my order advising goods would be despatched within 3-5 days. I thought I would probably have to wait until after the weekend and was just about to check for a despatch e-mail on Saturday when there was a knock at the door. Wow, my order was delivered at 1 o' clock lunchtime by Yodel!! Yes, that's less than 48 hours after ordering. Funny thing is I received another e-mail at 5 to midnight advising me of it's despatch and to expect it in approx 2 working days! Can't complain at such speedy delivery.
Only problem is there doesn't appear to be a proper invoice in the package just what seems to be a warehouse docket--no cost of product or p&p and no returns info. Whilst this isn't a problem directly if I decide to keep the item , I'm not sure where I stand should I need to return it! I cannot send e-mails at the moment and I refuse to call them on their high cost lines so unsure what I should do. Has anyone on here encountered this problem before? Thanks in advance for any useful information given. x

Sorry, I missread your comment. You don't need your invoice to return your product just write your name, account number, the order number and the item number on a piece of paper and state if you want a refund or exchange. You should've got a free returns label for Asda with your order, if not when you can email them, they'll send you a pre-paid label if it's faulty, if not and you just want to return it, like I said write your details on a piece of paper and send it with your item, and that'll be fine, just keep your receipt as proof. They're really good and fast with refunds, hope that helps.