- Joined
- Mar 30, 2019
- Messages
- 6,024
I'm wondering something off the back of a comment Peter S made last night when selling watches. Can't recall the brand however this particular watch was obviously being partly sold on its 'tough' credentials as Peter said along the lines of 'put it through its paces, bash it, test it to its limits, this thing is amazing!' I wonder where you'd be left guarantee wise if you returned a watch that had failed and it had some rough and tumble marks, grazes and scratches on it? Surely, depending on the terms of the guarantee, it could give the retailer and/or manufacturer an 'out' in terms of honoring the guarantee?
Obviously with delicate/dress watches you're not going to treat them roughly, however many of the watches IW flog are presented to us as being able to take on the world. So if you 'did' wear it when rock climbing, diving, extreme mountain biking, felling trees, breaking rocks, doing mixed martial arts and street lugeing (a typical weekend for me ) and it failed, I wonder where their line in the sand is in terms of acceptable wear and tear on the product?
Your guarantee for watches, any watch not just Ideal world, won't cover you for scratches, dents etc to the case you cause or even if you smash the crystal during everyday normal activities, let alone extreme activities.
The only thing you would be covered for, say in an extreme activity, is if it claiming to be a 300 mtr dive watch and it leaked like a sieve at the slightest drop of water, but that would be because of a defect rather than damage from usage.
Your guarantee will only cover things like defects in the product during construction and assembly, ie the movement stopping working, hands falling off.
Oh and your guarantee will not cover any failure to live up to whatever Peter Simon claims the watch is capable of.