QVC welcoming new customers on screen

[Marina]

There's a running line at the bottom of screen saying "Welcome to the new customers today" and a long line of names.
I was shocked as thought that this kind on information would be confidential unless they are asking people prior to posting their names nationwide. I wouldn't want to see my name broadcasted like this for sure.

 

[louise66]

How would anyone know it was you? Your surname isn't given out.

 

[Marina]

I would know and my friends or relatives could ask if it were me
I think it was a name and a surname plus a geographical location.

 

[SUPERCOOLWILLOW]

they have always done this along the bottom of the old graphics with just their first name & loccation

 

[Marina]

I haven't noticed this before totally took me by surprise today. I will put it down to the new graphics system it definitely works as intended.

 

[shropshire lass]

Think of it as a brief moment of Q fame! A story to tell the next generation ' and do you know young whippersnappers, I had my name in Q lights once'.......yawn

 

[grovesy]

They have done this on and off for a while!

 

[loveallthingsitalian]

They have been doing this for years.

I imagine most people make their first order via the call centre so they possibly ask if you are agreeably rather than just posting random names.

 

[martin3645]

It's nothing new. Bid and Price drop used to do this all the time
back in the day.

 

[madmax]

There is a post about exactly this on the Gem's pages and I will say here what I said there just how many Mary's are there living in Cardiff. you would have to have a very unusual first name not to be totally anonymous.

 

[martin3645]

Totally agree with Max. You'd have to be standing right in front of the screen ready to point and shout out to all those present, as your name quickly scrolled along the screen, " That's me, that is!"

 

[Bid Up Side Down]

Do they post names of customers who ask for refunds or give poor ratings on product feedback too?

 

[Ellaaa]

Do they post names of customers who ask for refunds or give poor ratings on product feedback too?

"We'd like to thank the following customers for leaving" :mysmilie_17:

 

[loveallthingsitalian]

The following customers have had "the letter":mysmilie_11:

 

[thatu]

Note to the following shoppingtelly.com forum contributors: SOMEONE IS WATCHING:

 

[shropshire lass]

Its in the t&c that you will be named and shamed for returning too many items, for posting bad reviews and for defecting to a rival shopping channel. :mysmilie_17:

 

[loveallthingsitalian]

I'm not sure what it says now because it is now too small for me to read even with the specs on. However I think that is probably intentional.

Conspiracy theory? Moi?