It was all over (the QVC bit) in first few minutes.
Her credit card was refused, so bank went through transactions to check.
"Is this correct, 0713 this morning, to QVC.CO.UK for -------, and 0714 to QVC.CO.UK for - - - - "?
The dashes were for typical rubbishy QVC items (can't remember them now). The bank clerk made fun of the items, and was told to keep her voice down so others wouldn't know what she'd bought.
That was it, I hoped it would develop into a QVC addiction story, but it didn't.
But I'm surprised the BBC mentioned the actual (almost) website address