frenchie
Registered Shopper
I've been buying from QVC for years, and have bought into Auto-deliveries, and mostly like the concept, because it is just a quick call to cancel if you change your mind.
However.... I used to get an email a good few days before the money would be taken for the next 'drop'... giving time to pick up the phone if I'd either forgotten I was still in the loop and didn't want the order any more, or I'd just changed my mind.
This week I got the email saying my next drop of the Yankee Hamper was due.... and when I arrived home from work, there it was, waiting for me!! So... my question is... was this just a one-off, or is this a new policy so that customers aren't reminded that they have another drop coming, and a payment due, in time to cancel before it's dispatched?
However.... I used to get an email a good few days before the money would be taken for the next 'drop'... giving time to pick up the phone if I'd either forgotten I was still in the loop and didn't want the order any more, or I'd just changed my mind.
This week I got the email saying my next drop of the Yankee Hamper was due.... and when I arrived home from work, there it was, waiting for me!! So... my question is... was this just a one-off, or is this a new policy so that customers aren't reminded that they have another drop coming, and a payment due, in time to cancel before it's dispatched?