I bought the gingerbread man trio and its now free p&p. I've managed to get a refund - just said well i'll buy another with the free p&p and use the other for the 30 days and then send it back if u want me too, she talked to her supervisor and sure enough got a refund!!
try again I would!!
Result! Glad you got the p + p refunded (I wish their Customer Service wasn't so hit and miss though )
Maybe I'll have another try