Had a letter from Q this morning apologising for two of the colours in the recent auto delivery drop and saying they are sending out 3 extra varnishes with their compliments.
"We hope you like all the polishes, but we understand there have been a couple of issues with this set, which are:
* The Chesterfield Hill polish you have received is gold, however this should have been a pink galaxy effect with chunky rainbow glitter polish
* The Little Boltons polish was shown incorrectly as a pale blue polish, but we can confirm the Little Boltons polish you have received, which is a slate blue/green colour, is the correct polish.
We are sorry about this and have been working closely with Nails Inc to find a way to put this right for you. And we're pleased to let you know that you'll soon be receiving three extra nail polishes with our compliments:
* the correct pink galaxy effect Chesterfield Hill polish
* A pastel icy blue polish, called Wembley, for the error made on air for the Litte Boltons polish
* A Kensington Caviar Plumping Gel Effect Top Coat, to apologise for the inconvenience.
You can expect to receive all of these polishes week commencing 22nd September 2014. We hope you'll love these new polishes and we look forward to you shopping with us very soon."
Thank you, that'll do nicely! (I had no issues with the ones I received!)
"We hope you like all the polishes, but we understand there have been a couple of issues with this set, which are:
* The Chesterfield Hill polish you have received is gold, however this should have been a pink galaxy effect with chunky rainbow glitter polish
* The Little Boltons polish was shown incorrectly as a pale blue polish, but we can confirm the Little Boltons polish you have received, which is a slate blue/green colour, is the correct polish.
We are sorry about this and have been working closely with Nails Inc to find a way to put this right for you. And we're pleased to let you know that you'll soon be receiving three extra nail polishes with our compliments:
* the correct pink galaxy effect Chesterfield Hill polish
* A pastel icy blue polish, called Wembley, for the error made on air for the Litte Boltons polish
* A Kensington Caviar Plumping Gel Effect Top Coat, to apologise for the inconvenience.
You can expect to receive all of these polishes week commencing 22nd September 2014. We hope you'll love these new polishes and we look forward to you shopping with us very soon."
Thank you, that'll do nicely! (I had no issues with the ones I received!)