What a shame. I saw mine was being delivered this morning and as I knew I would be around during the allotted time slot, I didn't leave a note on the door to say leave it under the side gate (as I have been doing a lot). But I heard him walk up the path and then "bump", he chucked it over the gate without knocking. The corner of the box was bashed in and it was wet on the ground. Fortunately, the contents appear to be ok. But I really feel for you. That is so disappointing, what happened to your box.
I don't mean to rub salt in the wound, but I was really impressed at how well presented the contents of mine were, all made up as gift sets, even though they were individual items, in proper rigid MB boxes with ribbons round, squiggly packaging inside around the items and a tissue wrap with seal. I don't care that I bought it for myself, I still felt treated!
I bet MB will sort this for you very courteously, Sooze. Was the rest of the order still there? Don't give up hope.