I have the TSV in red and at the risk of being shot down in flames, I have to admit I love it. I am not normally a handbag person (i tend to sew my own) so don't really care about brands but saw it ,liked it and decided to treat myself. It is a cracking little bag that looks brilliant in red and is absolutely perfect. I checked my little bag over carefully when i read these comments and there really isnt a stitch out of place. My aunt has the large anna in black with the original fastening and although beautiful, i think i prefer the bow finish and the red colour. My only complaint is that it arrived very badly packaged - I had expected it to be well padded but it was just in a plastic bag. Could have easily been damaged and I have received lip balms with more padding than this bag!!
Perhaps there has been a dodgy batch produced and some folk have been unlucky? At least qvc have their money back guarantee!