Welcome Pandy! LG CS can be hit and miss. They used to be amazing, really! There was one main girl that used to answer the phone (it was a landline number) and she sorted everything there and then, and followed up with an email. Now, I get the impression that they have a dept in a call centre environment as if they need to liaise with another dept they always get back to you. I haven't received confirmation yet so I will be emailing later myself. Don't give up Pandy, stand your ground. Get it in writing that they will refund your return postage. That's what I want them to do. The girl I spoke to seemed to be trying to raise an RMA, which we can do ourselves, but I stressed that I am not going to incur the return postage.
Ah CMQ, how was Gaga?!!! I hope you're pleased with your (5) watches! !
I have just tried red Eva on with my new navy wool coat. It looked lush! I may have to road test her over the weekend. May as well make good use of the 30 day mbg eh?!
