Meeshoo
Registered Shopper
- Joined
- Feb 2, 2010
- Messages
- 946
I ordered, what I think to be an incredibly expensive piece of costume jewellery from GemsTV thinking I might wear it on New Years Eve.
https://www.colouredrocks.com/Products/#Product=FFZS47 £129
£129 for coated Quartz? Well, I thought it might be ok (even though I was knowingly paying more than I should) but I liked the design.
Anyway, full credit to GemsTV because they took the money yesterday and it arrived today. The bad news? It arrived broken. One link was completely loose and rattling around in the box. My hubby put it back together so that I could at least try it on but ...... needless to say for £129 for a silver piece I expect it to be of exceptional quality and to arrive in good condition. So, it's gone back.
Guess I'm going to have to wait for months for a refund as well AND I expect postage for both ways to be refunded. I don't think that's unreasonable. :down:
Not happy about this - where on earth is quality control? There's no way this happened in transit.
Luckily I've got another necklace that looks great with the dress I'm wearing so I'm not stuck but I would have been ultra peeved had I not had a reserve.
https://www.colouredrocks.com/Products/#Product=FFZS47 £129
£129 for coated Quartz? Well, I thought it might be ok (even though I was knowingly paying more than I should) but I liked the design.
Anyway, full credit to GemsTV because they took the money yesterday and it arrived today. The bad news? It arrived broken. One link was completely loose and rattling around in the box. My hubby put it back together so that I could at least try it on but ...... needless to say for £129 for a silver piece I expect it to be of exceptional quality and to arrive in good condition. So, it's gone back.
Guess I'm going to have to wait for months for a refund as well AND I expect postage for both ways to be refunded. I don't think that's unreasonable. :down:
Not happy about this - where on earth is quality control? There's no way this happened in transit.
Luckily I've got another necklace that looks great with the dress I'm wearing so I'm not stuck but I would have been ultra peeved had I not had a reserve.