The hard drive on my laptop needs replacing so I am having to use my phone to go online. I always promised myself I was going to buy a second laptop to have in reserve, for such an occasion. Obviously, it's a case of the horse and the stable door, but I ordered a HP model off the Q and it arrived in 3 days - brilliant! From the packaging, one would not have identified a problem. The interior box was equally well packaged I took the laptop out and, as I always do (I'm sure all savvy shoppers of the Q do the same), I examined it. Within the first two seconds, I noticed the film on the eior of the machine was creased and had, evidently, been removed and slapped back on. Hmm, bit iffy. On the underside of the film, was a bit of pink fluff. The battery had a deep scratch embedded into it. The touchpad had a tiny hair in it. Individually, these may seem quite trivial irrelevances but, combined, it all seems to be indicative of one thing : this laptop has been sent out and returned. I always buy my computers from the Q, as I know I will never have a problem with returns and, granted, I haven't. As usual, CS was extremely accommodating and asked me to return it. The problem is, I am still without internet access, other than my phone.
Now, I could be totally mistaken but, I don't think so. I am not paying full price for a machine which someone else has had at home. Anyone know if there is an upcoming tsv laptop/tablet? Before the last laptop tsv, although the spec was less than my acer, I said I would get it. What happened? I didn't. What happened? I'm up the creek without a paddle. I'll never learn!
I must add, though, I love the laptop; it is an i3 and my acer is an i5, but it is a lot faster. So I will be choosing the replacement option.
Now, I could be totally mistaken but, I don't think so. I am not paying full price for a machine which someone else has had at home. Anyone know if there is an upcoming tsv laptop/tablet? Before the last laptop tsv, although the spec was less than my acer, I said I would get it. What happened? I didn't. What happened? I'm up the creek without a paddle. I'll never learn!
I must add, though, I love the laptop; it is an i3 and my acer is an i5, but it is a lot faster. So I will be choosing the replacement option.