Helleborus Plant of the Month

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Hayloft Plants

Registered Shopper
Joined
Jun 28, 2012
Messages
11
Hi

Thank you all for your orders and great feedback on our Helleborus featured as QVC'S plant of the month June.
 
Bit strange Hayloft are leaving comments on the website. How did they know about this "secret shopping forum". I think maybe
they"re trying to take some business of the Thompson and Morgan customers, who buy a lot from QVC. I think its great that
they"ve taken the time and the trouble to do this, great customer service and WELCOME. ..............................:sun:
 
Bit strange Hayloft are leaving comments on the website. How did they know about this "secret shopping forum". I think maybe
they"re trying to take some business of the Thompson and Morgan customers, who buy a lot from QVC. I think its great that
they"ve taken the time and the trouble to do this, great customer service and WELCOME. ..............................:sun:


IMHO it wouldn't be too difficult to take business from T&M. Judging by views expressed on ST,my own included,lots of us think T&M plants are poor quality. I've never had much success with anything I've bought from them but have always had good plants from Hayloft so will continue to buy from them.
 
They probably found the forum the same way the rest of us did...either that or someone at QVC tipped them off. We're not a secret organisation.

Jude xx
 
I agree about Hayloft being better than T&M,both my friend and I heave been more than pleased!
 
Hi Sparkly

We just wanted to let everybody know that if they have a problem with Hayloft Plants we can sort it out. It is great for us to see positive and negative feedback so we can keep improving
 
Good positive customer care i think is what youre trying to give, and well done to you for coming on here and
admitting your here. So your very welcome and thanks for using your inituative , spelt wrong, too early he he
 
Hi Linda

Sorry to hear you missed the plant of the month Helleborus offer. We do have a collection of Helleborus on tonights show if that helps??
 
Is it helpful?

Hi

We hope you do not mind us offering advise on your shopping forum?

We are really proud of our company and want to do our best to keep everybody happy if they have a problem.

We do understand that it is your shopping forum, but if you would prefer that we do not post a message to you, please let us know.
 
Absolutely thank you! We try our best, sometimes get it wrong but always want to put things right. I think spelling goes out of the window with Social Media!!
 
Hi

We hope you do not mind us offering advise on your shopping forum?

We are really proud of our company and want to do our best to keep everybody happy if they have a problem.

We do understand that it is your shopping forum, but if you would prefer that we do not post a message to you, please let us know.

You are very welcome to post on here and thank you for the contact information you have left.
 
Keep up the good work, what about a great TSV from you. That would be good
 

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