I wanted to post this seperately from my "Absolutely Livid" thread as I am a great believer in praise and positive feedback and I think this definitely deserves a mention.
I have just received a telephone call from Trish as a result of a combination of an email to Gems and my post here! She was absoluletly great and sorted my problem out for me in no time at all.
I am very grateful for the really quick response and for Trish actually taking the time to call me and I am very happy now.
Only one wee thing - my identity on here is now known so I better behave myself from now on!
I have just received a telephone call from Trish as a result of a combination of an email to Gems and my post here! She was absoluletly great and sorted my problem out for me in no time at all.
I am very grateful for the really quick response and for Trish actually taking the time to call me and I am very happy now.
Only one wee thing - my identity on here is now known so I better behave myself from now on!
Last edited: