Meeshoo
Registered Shopper
- Joined
- Feb 2, 2010
- Messages
- 946
I've just had the pleasure of dealing with Sabil (I bet I've spelt that incorrectly), one of the call centre managers, to resolve 2 problems - one of which was absolutely time critical for my hubby's birthday yesterday. Sabil and his team pulled out all the stops for me last week and went the extra mile. It really took me back to the "good old days" when GemsTV won awards for their customer service. Let's hope this bodes well for 2011 and we see more of this. It's this sort of service that gets them repeat business and long standing happy customers.