Have QVC changed their courier service again? The Hermes lady we had to do our deliveries was superb - friendly, conscientious and everything, but we've not seen her since Christmas. Now we have a lady who announces "Delivery!" when she buzzes the door and then, literally, throws the parcel into the hallway and is gone. I've not had to sign for a single package since she took over, whereas I always had to sign for them before. I miss the wonderful service I used to get from my previous lady and I want her back! I wonder what will happen to parcels when I'm not in to answer the door.