Tracking info
http://www.beautybay.com/customer-services/
How long will it take to receive my item?
The delivery time of your parcel will depend on the service chosen.
We do endeavour to ensure all deliveries are made within the timescales stated, however from time to time there can be unexpected delays during transit with the carriers that are beyond our control, but we will always try to resolve any problems for you.
Tracked (FREE on orders over £10) Up to 3 working days after day of dispatch.*
The majority of orders arrive just 2 days after dispatch (excluding Sundays & Bank Holidays), unless delivery is to a non-mainland UK area. We use the courier Hermes to deliver parcels on this service. This service is fully tracked, and you will receive email updates regarding your order’s progress.
Delivery will be attempted at the address provided. Should you not be in your parcel may be left with a neighbour, left in a safe place at the delivery address, or delivery may be re-attempted on another day. If delivery is not successful after 3 attempts the parcel may be returned to sender.
*Please note, orders to certain destinations can take 1-2 days longer to arrive. These areas include Highlands & Islands, Northern Ireland, Isle of Man, Jersey, Guernsey & BFPO addresses. Please see the end of the page for a list of postcodes which may be affected.