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  1. L

    Refund or replacement delay when item hasn't even be shipped!

    Thanks everyone for your advice. I've been out all day and have got home to find a card from dx saying they have a parcel for me!! Could it be that QVC realized their mistake (after my phone call of course) and dispatched the items ASAP? The original tracking info still isn't working, so I will...
  2. L

    Refund or replacement delay when item hasn't even be shipped!

    Hi everyone, I'm a new poster but a long time viewer :giggle: Basically, I ordered 5 Decleor TSV's (it is the season of gifting:giggle:) which should of been shipped by DX. A week later the tracking information that QVC sent is still showing an error messsge and the TSV's haven't shown up. I...
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