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Received two Outlet orders today - Lock & Lock set with hinge broken and Kelly Hoppen pillar faux candles without batteries - CS answered within seconds - refunded of first faulty set refunded (no return required order value £13) and £5 credit for missing 4 C type batteries - fourth Outlet order...

Er TJC currently running ad stating rating Excellent rating on TrustPilot - it may have been in August but now downgraded to Great rating … at least they’ve finally updated the total for meals challenge … spotted Chloe doing a ‘Mark’ doing a double shift today …

He’s been flogging a Jade bracket this morning … the obligatory reference to someone he knows that has one that worth millions - although it’s a different type of Jade of course 🤦‍♂️

Seems to be popular - noticed the jacket Jackie wore at launch had a small stain on the front and loose threads at the back …

Hmmm bought for £49.99 a few days ago now £199.99 and charging for boxes ? Though mine came with large cardboard jewellery box …

Channel hoping and watched Jenny (who I generally like ) yesterday presenting a new silver jewellery (under 38g for £136) shown as ‘TV Only Deal’ on price and 5 budget pays and quelle suprise its on their website nearly 24 later with same price and easy pays …and think they had technical...

Channel hoping spotted Natalia presenting Opatra - what has she done to her face - the glossy look 😳

I’ve had a few Amazon items incorrect items delivered and told to keep and refunded - nothing more than £30 ! Had a £100 ring in an order from a certain jewellery channel in a order (given away) beauty items refunded from TJC as they past expiry date (about £60 worth ) and many years ago a Dyson...

The problem redeeming codes came up for discussion several times - credit was applied quickly and issue with an outstanding order resolved within 30 mins of the end of the focus group - £30 for an hours participation is good and someone called Craig from TJC - not the moderator - has promised to...

Interesting one hour focus group primarily looking for feedback on TJC plus - participants been with TJC for years, regularly buy products mainly jewellery (includes me!) Lots of shared similar experiences - online auction £1 + lots of reports of problems (item magically out of stock after...

Had many many many sets of Lock n Lock over the years - IMHO there was a dip in quality a few years ago but my recent 3 purchases - the metal Big Deal , a TSV interlocking set and another deal set I’ve been very impressed with quality and price - had a clearout of older sets to grateful...

I stand corrected ! The charge was for part of order that’s been dispatched - d’oh ! Channel hoping and notice more on air jewellery items with lead times of over a week - I’m also participating in an online focus group so if I can I’ll raise some issues …

Thank you for all the advice - you are a great bunch of people 🙋🏼‍♂️

Any recommendations for any neck beauty products - thinking of the Gatineau product of the month ?

Is it me but noticing more jewellery items with 7/10 days despatch dates - the cynic in me is there a company cash flow issue - they take payment at your order not despatch like QVC ? Ok they advertise the ‘estimated’ despatch date and if it’s delayed you get contacted and refunded but means...

Used to like Nip & Fab bought for a years but founds some Korean ones in TK Maxx for £12 - large double sided and haven’t dried out - different formulations for 60 pads !

Spotted a new presenter Andy O - he looks familiar can’t think where from - currently doing graveyard shift - has Rob left ?

Checked it on the website ! Mark is on ( rarely see him on a Sunday !) Listings states he’s back on 6pm too ! Looking more polished - hair, shirt and nails too !

Mark back this morning - some new items (Perricone !) a lot of beauty products have short or alas expired dates I’ve experienced (though to be fair always refunded quickly ) He’s sold hundreds of a silver and a gold plated bracelet at £17.99 which is 12.6g which I think is a decent price though...

It’s becoming more familiar not stating weight of silver on air It appeared they suffered another system failure yesterday afternoon - several hours of lost tv sales And the amount of on screen spelling mistakes on item descriptions too … And update your trailers please just makes the...