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Hiya Basket Case saw the gemstone on the channel at the weekend it looks a really lovely bright shade of blue/turquoise doesn't it. No certificates come with any of the jewellery they just say the invoice is proof of what you have got - would be nice if they did certificates think they are just...

Hi rosylee I've sent two items back at different times one took 2 weeks to refund and had to ring up and ask about my refund and the other only took 4 days so think it depends how many returns they have got at the time. No it doesn't show in your account as returned but once it has been...

wow Daz what a collection of loose gemstones you have there. What loose stones are you still looking for? looks like you have got most gemstones there Daz

oh sorry faerie that you are still having problems I've been told also that they can't always 'see' web orders for up to 48 hours can't understand that though:33: (must say after 48hours one of my orders did appear on there systems and did get the product another order didn't appear so it's very...

T1ger at the bottom of the rocks webpage there is 'historic product search' click on that then type in the product number and it gives you all the details including picture:1:

That's a really nice ring faerie like the cuprian tourmaline sorry don't know how to post links - maybe someone else on here does? (hopefully) I've got the same design ring in there tanzanian ruby and ring feels really nice & comfy to wear and really looks nice size. I've even got the 2nd email...

hi faerie, glad your item appeared back on website hope it all goes through ok for you they do seem to still be having problems with the website, hopefully very soon it should be easier than this. What have you ordered faerie? any piccies/item number:1:

Yes T1ger I have noticed that also not on all the jewellery prices but does seem to be on the odd piece of jewellery on there website is cheaper, I bought a pair of earrings and they are around £4 cheaper on web at couple of days ago than falling auction price I paid a few weeks ago, think it's...

Really NOT one for me I think looks like something out of a cracker:54:

Yes T1ger there are quite a few people on here that have had this problem including myself when I rang customer services about it was told check out straight away each time - then ring customer services following day and ask for refund for extra postage charges!!! system really needs to be...

Hi T1ger I too am as size K on my fourth finger and have to be very careful when purchasing rings so that they are able to be resized, watch for hollowing out of rings also if gemstones are set on shoulders by either pave setting or channel setting can't usually be resized down more than 1 or 2...

Hi rosylee, I'm afraid there deliveries are a bit hit and miss, I've ordered and items have arrived in 3 working days or have taken up to a week and half, also no tracking emails to check order has been dispatched, have you tried ringing the customer services dept? they will be able to tell you...

oh Faerie they are both lovely, enjoy wearing them!

Hi faerie, I've never had one of these tracking emails either, only emails I've had are order confirmation for orders placed on the web, think they are very hit and miss with dispatch of orders I've had a few items delivered within 3 days of ordering then other orders taking up to a week and a...

Hi Pimms, I saw the ring when it was on air in the auction it was 18kt gold and I have seen it sell before at a higher price before think it was £299, don't know if it has sold at a lower price, prices do seem to vary quite alot with the this channel at the moment, do think in general prices...

very pretty earrings there meeshoo, I just love flower shapes in jewellery, enjoy wearing them

Good Luck Craig on you're move the the USA, sorry to see you leave though, every luck & happiness for the future Craig.

Lovely ring's there sparkle well done on the prices also - think you have got bargains there!

Hi Julie, Happy New year to you and your mom, hope she's feeling better soon! just heard you're message read out on gemstv 2 with Lucy & Drew! Happy New year everyone x

Prices certainly aren't at sale prices just seen a apatite pendant which was sold at £24 before xmas just sold at £36 so not 'sale' prices then,I think quite alot of the jewellery prices seemed to have gone up in price some are really expensive in price compared to before xmas day, not good rocks&co