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I was tempted to try this range for the first time but I'm glad I read all your comments, I've thought twice as when I watched the vionic shows today they seemed to be desperately trying to address the very issues you were raising, and brush them off. However if anyone is still wanting some but...

It will be hit and miss like their normal postage I bet. Just before Xmas I put an order in which took a week to arrive, the same day I also ordered a piece of jewellery from Arizona USA, and it arrived within 3 days!

Exactly Marina, if they don't want our custom then fair enough. It's the first time I've tried to pre-order, I didn't know it was possible till recently and I only gave it a go because I work very strange shifts and won't be able to watch at midnight or use a phone until about 7pm tomorrow...

I know what you mean Lynn, I did try QCut and the web before I rang CS but they weren't having any of it, and the operator I spoke to couldn't have been less interested. I've noticed that the last few times I've spoken to CS they've not been as pleasant and have been quite offhand. As for the...

Thank you all for the welcome:happy: I agree the P&P is a big issue, especially when stuff takes a week or more to arrive. I buy from Amazon for that reason if I want something quickly. The thing that drives me mad with Q is their policy of charging you two lots of postage for identical items...

Hmm I tried ordering through the website and Q Cut before I resorted to CS direct and both said Item number not recognised/ sold out, so it does seem very hit and miss. Strange way of doing business though.

Hi, I'm a newbie today, having lurked for a while just enjoying the fun and learning a lot whilst screaming with laughter at some of the comments and antics of various members! Please forgive any mistakes. I was interested in your post regarding the Doll 10 Tsv pre order Lynn, as I've just rung...