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Hi, don't forget there are/have been and will be strikes which will affect delivery times for everything including specials - in parts of London delays are being seen of up to 8 days. Give RM a call and see what they tell you. Hope this helps!

I love this forum! I was so wavering and about to come down and order it but thought I would just check on here first...not ordering it any more! Thanks guys

That is precisely why I won't buy another set - the wire on mine caught fire whilst I was using them (despite never winding the cord round the straighteners) nearly setting my hair on fire. Phoned them, sent them back and initially they were really helpful - they were 3 years old, outside the...

I don't know if anyone remembers but I had 2 blue diamonds fall out of a pave set ring after having been resized - well I received it back today. They have replaced the diamond that was lost and it is looking lovely again. Just checked if the hallmark was still there - it is vaguely there! I am...

Absolutely! I love the cleanser (best I have ever used) and have started using the day cream, which once you get over the funny smell, I absolutely love and is lasting for ages

Good News! I've had a call from the lovely Katherine who has spoken to Regency for me and I've been told to send it back in and they will sort it for me. It's the first time I've had to get in touch with customer services and I have to say I am impressed. Thanks Katherine!

Yep, from an N. I have never bought channel set or bezel set rings as I knew this issues with re-sizing these but didn't think about pave :2: I will see if I have anything back from Rocks tonight - the more I hear though the less happy I am (as well as feeling slightly stupid and naive...)...

Thanks Meeshoo - it went up to an R which was shown to be OK on the Rocks website. I'm sure I will get it sorted but don't particularly want to pay for it as it is dodgy workmanship that screwed it up in the first place.

Evening all - I am after a bit of advice. I bought a 1ct pave set blue diamond ring back in October last year. I sent it to Regency to get re-sized and have worn it about 4 times since then. This morning a stone fell out, so I phoned Rocks and was told that the warranty had now passed to...

Glad it's not just me then!