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Thats not on. What a shame. Send it back. Cheers, Karen

Hi, she does retire certain designs for a while, so its possible she isnt selling Frankas in her shops at the moment. Cheers, karen

Hi, can anyone actually start to checkout on www.luluguinness.com at all please? I keep getting a security error - not sure if its me? Cheers, Karen

Hi, the black/stone is an unusual combo. not sure I like it tho. Cheers, karen

Hi, I actually use the dreaded myHermes to send heavier parcels. Only used them a few times so far, but they are a lot cheaper than the Post office for many things, and will collect from your house. Cheers, karen

Hi, this is Acer directs postal addresses page: http://www.acerdirect.co.uk/content/delivery.asp Cheers, Karen

Hi, that Mac is a bit old lady. Don't think I'm quite there yet! Cheers, Karen

Hi, its weird, but I had no menopause symptoms at all. I'm 48, but it was enforced by a full hysterectomy a couple of years ago. No hot sweats, no nothing. And if anything, my temper has improved greatly... :) Cheers, Karen

Hiya, yup, I have several Ruthies, and they are great as everyday bags. She does seem to have discontinued the shape at the moment tho, which is a shame. I was umming and aahing today over a Missoni scarf on Cocosa today, but wasn't actually "in love" with any pattern they had, so decided to...

Hi, only applies to new products, not existing ones. Cheers, Karen

Hi, my Dentist does Botox now - in fact a whole range of treatments. She is a great advert for her products, it must be said. I would love to know how old she is - she looks late 20s but is a dentist with her own practice, and has 3 kids, and has looked exactly the same for the 10 years I...

Hi, I have a couple of Merrythought stuffed animals. They are lovely - and they have a great range. I think they would good on QVC as they would offer an alternative to the usual bears. My fave is a green hippo! Cheers, karen

Hi, the British heart Foundation charity has started selling reconditioned white goods and electricals round here. They have opened 2 shops not far from me recently. They offer free local delivery. Cheers, karen

Hi, oooh, the throw looks nice. Cheers, karen

Hi, thanks for that. I have a Clogau celtic cross pendant, which I wear a lot - tho I bought it from Ebay. Cheers, karen

Hi, yes, if it was a tenner or so. I love furry things. Cheers, karen

Hiya, ooh, the Nicola in cobalt! That looks lovely! Cheers, karen

Hi, bag arrived. Extremely please with it :) Currently have it sat on our coffee table, so I can admire it, after having a prance in front of the mirror! Cheers, karen

Hi, just had an email from Cocosa - bag on way :clapping: Cheers, karen

Hi, just watching Britains Secret Shoppers on Channel 4. Had 2 ladies go into the Butler and Wilson store on South Molton Street, and try and haggle for 2 handbags. They were offered 10% off straight away! Couldnt get any more off tho. Cheers, Karen