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Apart from the online contact form the only other email address I can find is for the CEO in the event of an unresolved complaint. It's [email protected] (though I was wondering if it should read qvcuk.com).

I was very restrained this time, having bought Malcolm and Seth last bear round! Nearly ordered Diesel but between leaving work when he was in stock, to getting home when he was waitlisted, decided to wait for the next bear visitation, when I might get Graeme too. You have to get them in pairs...

Which mouse did you order and is the bag the Duragadget zip-up one? I was torn between two bags but went for the one with a zip rather than a flap-over as I thought it would be safer (cheaper too). I suppose now we should all get ourselves a purple outfit to wear so we all match our...

Great minds....I've found a purple bag and I'm currently searching for a purple mouse to complete the ensemble!! I found one, Logitech V220, but it seems to be out of stock in purple everywhere. Have you connected your mouse to the netbook yet? I was just wondering if it's just a matter of...

Great that you've got it going, wonder what the problem was first time round. So pleased you love it, that inspires me. Now this is going to sound a really stupid question but.....you plug your dongle into your netbook and put credit on it - I assume you get a prompt come up asking for your...

Cynthia, I haven't had a chance to try the internet yet as I'm not on broadband. Can you tell me about the dongle? I've seen them advertised and I believe you just plug it in to your computer and you can get instant net access - is this true? I appreciate you're having problems but are the...

Hi Aleksandr, I posted yesterday but in answer to your question my initial thoughts are that it will be ideal for what I want. It wasn't particularly slow in going through the initial set up or shutting down. I got a bit irritated with all the pop ups but I suppose you get that with all new...

Thanks AllThatGlitters, that makes me feel better about keeping the shawl.

I was wondering if anyone has item no. 146428, the Dreamkeeper One Enchanted Evening Beaded Shawl. I ordered it in teal and having checked the video clip Jennifer Kirk definitely mentions crystals on the fringe of the shawl. Mine has no crystals. It is very pretty and beautifully finished off...

I've had a couple of problems since they changed their website layout. I especially find it unstable when I try to choose a size and colour, just as I click on what I want the page jumps and I get something totally different on the screen, which wastes time if it's a fast selling item. I much...

I set mine up (non Internet stuff) at the weekend. Apart from getting lots of pop-ups about allowing updates and ticking boxes to agree for stuff and accept t&c's, it didn't seem that slow to me. It certainly didn't take 7 minutes to shut down. I think that for what I want it for it will be...

Someone else posted that sometimes they randomly select customers to trial products before they go on sale. I'm like you, I'd be terrified of deleting a file that would make everything collapse!! I'll need to consult my god-daughter and technical advisor!

As I had it delivered to work I haven't tried it out yet. I just checked what was in the box and sealed it up again. I'll give it a try at home and let you know. At the moment I'm still on dial up at home (I know, I'm a techie dinosaur!) but now I've got this little baby I'm changing to...

Gav, they don't normally take any payment until it's despatched. They don't actually tell you when it will arrive, only when it's despatched, check your 'order status' in 'My Account' on the website. Not sure what happens if you're not home, if it comes via courier they should leave you a...

Yes Tarod, I just started a new thread on the delivery. Mine just arrived about half an hour ago. I had it delivered to my office as I'm not home during the day.

I checked my order status first thing this morning which said 'In Process'. No problem as they did say allow 7 - 14 days. Amazingly it has just arrived! I checked the order status again out of curiosity and it now says 'Despatched 15th April'. Despatched and delivered in the same day, in...

I keep checking waitlist orders too but rather than cancel it and make a new order, I just phone CS, tell them I have a waitlist order that is now showing as in stock and each time they have just updated my order and sent it out. I also confirm with them that any EP offer on the original order...

You've hit the nail on the head here Scruffer.

As I said, when I checked out the Dell site their price was about £50 higher than QVC and the p&p was more, so I'm not paying way over the odds. I'm sure there are other similar netbooks that could be found on Ebay, Amazon or other sites for a lower price, but not this exact one. I don't have...

I may be wrong but I thought Lorraine left SBC. I'm sure it was mentioned on one of the shows.