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I am glad to hear you got an acceptable solution:happy:

Thanks Rocchic, I did tell them I was claiming under the sale of goods act but they still insist it is a refund as a goodwill gesture only, and they say their policy is within the law. HMMMM????

Had another reply to say that they will refund my postage if the item is faulty...why couldn't they have said that the first time.? It's still only a refund as a goodwill guesture though so I wont be buying off them again as I want my jewellery to last a wee bit longer especially when not...

I started buying chrissie pressies earier in the year and last week I opened a pearl necklace to wrap but when I went to take it out of the box it snapped. My first complaint and request for a replacement was met with a "Sorry ,it is outwith the 6 month guartantee period but if you return it...

me tooo . It is absolutely fantastic on a cold winter day when I am standing watching my nephew playing footie.Mind you, I was never interested in being "fashionable":giggle:

I was flicking through when I saw her and I immediately said to my hubby ....OMG, I do hope she is "Dressed up" for halloween!!!. That make up was horrendous on her.!

these are the same earrings (but in white gold) that I mentioned in my earlier post when I was told they were a different item from the one I had and therefore could not claim the PP.

well I am not a fancy food eater so I found it very good. The first week I used it I lost 6lbs the second 3lbs. Hopefully this week it will be another 3lbs lost. (I weigh myself on a Monday morning). The soups are lovely and filling,most of the main meals are good and I just put on some extra...

HMMMMMM??????? I have just finished one,its a pity I didnt keep all the empty wrappers lol!

I totally agree. I saw a pair of earing last night and tried to get the price pledge. It was not available coz the item code was different as the weight was not the same as mine.The carat weight of the diamonds was the same so it must have been the (small)weight of the silver:thinking:

I agree, that ad. was absolutely awful.

Wow , thats a bargain!. Sorry to hear you didn't get on with them . Hopefully they will be fine for me as I only want them for the beach and pool.

I ordered these last week and paid £22.80. Yesterday I found them in "HOMEBARGAINS" for £8.99. Exactly the same sandal with just the outer cardboard cover mising. Needless to say the QVC ones are going straight back!

Recently I have "forgotten" to return the Genie line remover and moisturiser set, but usually I am quite good and only order things I know I like. The cost of the reurn postage has put me off returning some bulkier things in the past but know I know about the DSR regs I will probably be...

Thanks for the link ,I have just ordered it. Hopefully it will kick start (yet another!) diet phase for me. Has anyone tried this and been sucessfull?

Thank you all for the replies. I dont feel quite so silly now to hear others had the same problem:whew::smile:

Thank you Twinkle. Would you believe that I spent ages the other day trying to work that out and couldnt but I just went upstairs to use it and guess what? Yip, I saw it right away and came down to hopefully delete my post before anyone saw it. :giggle::giggle: thanks again X

OK , silly question :confused: I bought some Philip Kingsley products but cant work out how to open the tops of the shampoo and conditioner. I ended up just taking off the whole cap and pouring it out but way too much comes out that way so surely there is a better way?. Do I snip off the top of...

A cut in postage would make me have a look at them again. I had stopped even looking coz it was so expensive with the call and the postage added on. What would be great is a capped postage of some sort. I had often been tempted by their matching bedding,throws and curtains but by the time you...

I have ordered quite a lot from them and had to send everything back as they were too big. ( i am a size 20)