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Better training for CS staff regardless if its abroad or in the UK. There are as many bad UK operatives as abroad...not so much as paying the staff in the UK, its the NI and now the pension auto-enrollment which are the killers to having jobs in the UK. Not to mention staff requirements that...

I thought it was a case of them being mid-table but just looking at it now, she really didn't get the votes on Saturday. As in the lowest amount of votes going to drop that far... If she got 9 from the night and 1 from the phone votes, that means Fern got 6 from the phone votes and if the...

There's just something missing from DvO. Yes she's good but it's a technically competent good but seems to lack a bit of showmanship. Maybe because she's been on stage and it comes across as "seen it before" compared to the others. She's top 5 anyway. Why on earth Craig gave a 6 to Louis yet...

Although I've been off all week, I've managed to miss all of ITT! Watching it without prejudice for a change. Fern & VP, either of which will probably be in the dance off. Lisa Riley an outside choice for the dance off though if Michael Vaughn's latin is abysmal (quick look at the BBC's Strictly...

Unfortunately only ITV can sack him :wink: Seriously though, Philip Schofield was way out of order doing that. From what I've read on the internet (sic), he did a quick google and produced a list with no proper research. He's stepped over the line there and should be punished. As for DC, he's...

Cheap distraction trick by Artem though to cover up (rather lack of cover) Fern's lacklustre dancing.

The problem with VP is that she cannot string two consecutive moves together. She concentrates so much on getting one right and when that goes wrong she blanks out then you see Brendan pushing her into the next move. By which time, she's out of the beat. At this stage of the competition it is...

I believe its the case of if you haven't opened said item and return it immediately under DSR (or reject delivery) then you get the P&P back. You have to state specifically to QVC that you are returning it under the DSR -phone or email - and let them know with 7 days, then you can get the P&P...

Kimberley takes a while to get used to - I reckon its the Girls Aloud x-factor thing myself but I am impressed by her even though I'm not a fan. Louis is young and until last night has been too reserved but then again, he's not had to work on his personality to get this far in life! Think he...

When my eyes beheld an eerie sight.....which is going to be a few of them I think :biggrin:

Just a quick word of advice - because Windows 8 has now been launched (this week), you might find some great deals on current Win 7 laptops in the next couple of months leading to Christmas as retailers try to clear stocks.

Wouldn't mind seeing Anton doing it for one night and now he's out. Just not Vernon Kay. Ever. But if we're doing fantasy presenters, let me start with Jeremy Clarkson just for the abrasiveness nature!

Right decision right week. Michael has a shelf life of under 2 weeks. Really does depend on how Sid reacts and how Victoria "improves". She has to show a better live performance as the crying ain't gonna work next week.

Not sure why Darcy was giving low scores compared to Craig yet gave more for "improvement". Bit scatty in my opinion though liking the way Craig has toned down and we can hear the constructive criticism. Think he really respects Darcy compared to Arlene. Was it me or was Jerry/Anton's music...

Probably the right result but the wrong week. I can see Iveta coming back next year to teach as I think she came across very well. Looks like we're in for a season of mediocre acts for the musical interlude during the results show. WTF were the Scissor Sisters trying to do???

Brucie let slip on 'tonights result show' before Tess realised and corrected it to tomorrow. BTW, I tend to go into zombie mode every time I hear that Adele song as I really hate it (being overplayed and for goodness sake, its a song about stalking an ex not a love song!). Kimberly was good but...

BTW, I did go back to VF but under a new contract and kept my 02 one going. Needless to say, I do things online with both of them and the only instance I've rung them up its been fine.

I was on VF for many years before moving to o2. Apart from the utterly abysmal attempts of VF CS to implement a simple change leaving me out of pocket considerably and having to write a letter about it, they're quite good providing you don't need to speak to them! Unfortunately the price...

Going to be a very strong year yah, with all these celebs being of quite a high standard yah. Quite surprised at the number of potential winners, yah and yah, Lisa was a surprise but I'd like to see how she does the ballroom. Darcey yah, does come over quite well though yah, needs a bit of...

Agreed, Dispatches is no longer about the facts but recycling what already goes on and is well known. I was watching the recent one about Poundland and product sizing only to give up half way as it is common practice between manufacturers and retailers to gloss over with marketing. I knew this...