- Their customer service telephone number isn't free
-- now its all well and dandy now we have internet assistance to order, BUT I dread to think the phone bill cost through customer services, if ordered item goes AWOL
- over -selling, under-branding
-- I personally have a great level of patience and tolerance, but even I cannot watch 1 hour of only 1 product, that is pretty nondescript, item mostly having no track record or known in the world of brands
- I dont need a Bissell, sat Nav, or a PC
-- need I elaborate? LOL
-- ok its 14, which I guess is 16 shorter, but it makes a hell of a difference. In the busy lives we all have it is so easy to exceed the 14 days.. then on the 16th, remember the item you should not have ordered in the first instance!
- I just cannot trust them!
-- A little unfair maybe, but since viewing IW from day 1, I truly thought this company would have gone from strength to strength, but all it seemed to do was have an early 'peak' -- QVC clenched their buttocks at the time, but it was a flash in the pan. .. and ever since, gone IW has gone downhill Which begs the question 'why?'
A little history
I have only ever ordered 1 item from IW. A Goldstone power bracelet (that stone is now known as Gold Sandstone, courtesy of Lola Rose)
I had no probs with that order, and product was good.. even though it was delivered in a brown paper bag similar to the bags that hold grapes from a fruit stall seller!
QVC Is NOT faultless, by a long shot, but it has a lot of aspects that make ordering/testing/returning easier than IW