Still 'in process'

ShoppingTelly

Help Support ShoppingTelly:

racy1975

Registered Shopper
Joined
Mar 2, 2012
Messages
148
Why are 2 of the 3 tsv items I ordered on Sunday still showing as 'in process' how does it take 2 days to process an order?
 
Their phrase "3 to 5 working days" is based on Monday to Friday only. It's their GetOut card as they work 7 days a week; couriers and RM deliver on Saturdays. And some people work Sundays nowadays. Ambiguous, I think, when it suits them.
 
I ordered 2 items on Friday within 30 mins of each other. The second one showed 'shipped' within hours and the first still showed 'In process'. Now both items are on the same driver's delivery van????
 
For my own sanity I take the delivery to mean 3-5 days from despatch. I try not to check when things are in the overall process. I wait for the email notification and count the days from there. I know that may not be the correct interpretation of the delivery but it means I don't get wound up about delivery. Just my way of coping with the world!
 
I have had emails to say goods dispatched when I have already recieved, so not totally reliable!
 
I had an email this morning to say my ABC tsv had been despatched which would have been good to know only it had already been delivered.
 

Latest posts

Back
Top