costalcabana
Registered Shopper
- Joined
- Mar 22, 2018
- Messages
- 46
I’ve received an item with a faulty pump, basically it won’t open! QVC have sent me a returns label to send the item back but I’m unsure if u want a replacement or simply a refund.
My questions are 1) if I have a replacement I assume that they will not charge me again for the postage to send the new item out?
And 2) if I have a refund should I get my original outward postage refunded?
Many thanks for your help
My questions are 1) if I have a replacement I assume that they will not charge me again for the postage to send the new item out?
And 2) if I have a refund should I get my original outward postage refunded?
Many thanks for your help