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Bought two of these bikes as they seamed so good, unfortunately the build quality was very poor as was the pre delivery checks. Only 1 arrived after waiting in all day, when unpacked I put battery on charge as stated for 12 hours but after fitting battery on bike found that battery lock did not work, I contacted company who sent replacement battery with the second bike, but that also was no good. First time I rode bike stand fell off! The second bike did not have brakes connected and second gear would not work so both bikes have been returned, three waisted days of waiting in for deliveries and collections would not recommend. Also bikes very heavy
It's always been free delivery as far as I know. And when delivery is free, QVC themselves make a big song and dance about it.
