I have just received a pair of Rhapsody trilliant cut tanzanite earrings all sealed in a plastic bag which I have not opened but it is glaringly obvious that one earring is a blue colour and the other is purple.
I was thinking of sending them back under DSR but feel that I should have both lots of postage refunded as I would classify them as faulty . I begrudge paying to phone CS and think I will email them . Just wondering if anyone else has had a similar problem and if it was satisfactorily resolved?
