Emily is out of her depth. She's not a natural TV presenter. She also has little knowledge of the stones. If she does have knowledge of the stones (which I presume she must have, in order to pass her GIA AJP exam), then she shows little of it. As Andy says, she waffles and comes out with blanket statements that are not only nonsense, but also quite insulting to viewers that, with no disrespect to Gems TV viewers, are far more knowledgeable about gemstones. After all, it's a channel for collectors, not spontaneous buyers that like the look of what they see on TV.
She tries too hard to be like Alex - funny and likeable. The problem is, Alex was funny and likeable - but he could also snap away from that and go into serious mode to share his knowledge about what he was selling. Alex was good at balancing things out. Emily seems incapable of balancing things out - she's just constantly in full on, giggle mode.
In my opinion, Emily wants the show to be all about her.
I've said it before, but Jim is a good presenter and he's always been popular - but his enthusiastic 'bouncing on the spot', bubble style of presenting just doesn't fit Gem Collector.
I'm repeating myself, but Nick's style of presenting is PERFECT for Gem Collector. Calm, professional, knowledgeable - but still shows his personality and likeable side too. This was the same when Lara De Leuw and Katie Ho presented. It was gemstones first, presenters second. These days, it feels like its all about the presenters, with the gemstones becoming secondary.
I also feel that Gem Collector is struggling - and I'm not surprised the 'old names' are no longer mentioned. There are only so many Tanzanites, Rubies and Quartz's you can buy. It's the same old things on Gem Collector. There's no variety. When they do occasionally bring something new, it's just Agates and Jaspers. Gone are the days when we'd have Zincite, Cavansite, Dioptase, Azurite (gem quality Azurite - not the opaque stuff), etc.
I don't know who their customer base is these days. There's nothing 'rare' or unusual for the more serious collectors - but there's also no 'entry level' stones for beginners, such as Tigers Eye, Angelite, untreated Quartz, etc. I cannot think of one gemstone retailer that does not have Tigers Eye in stock - except for Gem Collector. They've not had it since it sold out about 4 years ago.
Gem Collector sell what THEY want to sell - they no longer sell what WE want to buy.
The final nail in the coffin is that their prices are extortionate, yet the quality of stones and/or cuts has rapidly gone downhill.
In my opinion, it'll go back to the days when it was shoehorned into The Lounge for an hour in the morning and an hour in the evening. They'll likely stick it on Gems TV in the quieter hours, such as for an hour with Angeline at lunchtime or Steph in the morning.
RIP Gem Collector.