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I have ordered a few pieces, but in general I thought they were very disappointing.  The Welo Opals on Rocks are much larger with (generally) much better colour play.  They are more expensive, but I have a couple of glorious pieces  (a 3.5 carat pendant and a 2.5 carat ring) at £279 and £239 respectively. I know that's a lot more money, but the stones are fabulous.  I ordered quite a few and did have to send a lot back though.   The settings on the Gems pieces were mostly lovely and plain and much nicer imo than the Rocks settings.