Hi
I like some of the designs on Gems, there was a limited edition diamonds show and they were set in 18ct gold but the presenter never mentions the clarity or color of the diamonds in any piece so I rang customer service and asked. They said there is no standard minimum diamond grade in the 18ct gold range, it depends on the piece so you never know the quality of the diamonds you are buying..... the color is generally I and the clarity ranges from SI to I even in the more expensive ranges ! This is not good, TJCs Illiana range min is SI clarity and G to H in color so the diamonds Gems sell as exclusive are sometimes no better than the classic range at tjc but tjc always say the grade of their stones and their classic collection is a fraction of the price, I'm not saying tjc are perfect but I was really shocked at the answer Gems gave to my question and I felt they are slightly underhand by the presenters lack of information. Am I alone?
Kat
I like some of the designs on Gems, there was a limited edition diamonds show and they were set in 18ct gold but the presenter never mentions the clarity or color of the diamonds in any piece so I rang customer service and asked. They said there is no standard minimum diamond grade in the 18ct gold range, it depends on the piece so you never know the quality of the diamonds you are buying..... the color is generally I and the clarity ranges from SI to I even in the more expensive ranges ! This is not good, TJCs Illiana range min is SI clarity and G to H in color so the diamonds Gems sell as exclusive are sometimes no better than the classic range at tjc but tjc always say the grade of their stones and their classic collection is a fraction of the price, I'm not saying tjc are perfect but I was really shocked at the answer Gems gave to my question and I felt they are slightly underhand by the presenters lack of information. Am I alone?
Kat
