I don't think we'll see the like of old Gems again. "A family owned business" is going to struggle to keep quantity stocks of good quality jewellery. On the whole I like Steve & Co and do wish them every success, but trying to do a Tesco's of the jewellery world too fast is resulting in poor quality and unimaginative jewellery on both channels.
I know a lot of folk are moaning about TJC's under days, but for some of us they are fun and for TJC they are clearly bringing in the bread and butter. For the dissenters I would suggest that you put up with, what is only after all, three days a week of cheapies to enable them to survive on sufficient profits that they can afford to make, stock and sell top end goodies.
As for presenters, my personal hate is for this fast growing pots and pans type of selling. Give me the quiet, professional and knowledgeable style any day, (real knowledge that is, and not fake Vicki C type gobbledygook), particularly if they want me to watch for long periods. xxxxxx