Don't buy this from IW if you value the ability to make a purchase with the confidence of after sales service. Just hope nothing goes wrong with it because, if it does, IW won't go out of it's way to fix the problem. Also, the same product is available on the SimplyAcer website for £419.98. Obviously, Acer's main objective is to reach optimum sales figures/profits but, allowing itself to be associated with a shopping channel with such a bad reputation will certainly not achieve this. Being sold on IW has somewhat degraded the brand in my eyes, despite the fact that I bought the 5750 bluray laptop from QVC. Too many brands are now selling on both channels, HP being another major cross seller.