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Having received the wrong item from Bid I could not see an e-mail for them so had to call them at national rate, the Indian lady kept me ont he 'phone for ages to get more money out of me I presume, she told me I had to return the item at my cost recorded delivery then when they got it back they...

Thanks for the reply I have tried some numbers in Cambridge today but not sure if they are just not answering because it is xmas or because they just don't answer ever, will post back many thanks

Thank you I will try all the numbers and post back

Not sure if no-one else does but it was a Bissell carpet cleaner on flexi pay and reduced price, I think QVC do similar but they didn't have them on easy pay and couldnot afford it outright

Thank you I will try these:happy:

Here we go again I hate this flaming company and it's lack of customer services (yes I know I shouldn't have ordered but I wanted the product. They promised christmas delivery, upon checking the tracking HERMES have written down on friday will re-attempt and today will re-attempt. They have...

I find is unbelievable that IW can give air time and talk anout the ChiChi and its accessories for nearly a whole hour after all it is only a head band and 2 scarves, a brooch and a faux fur collar.

Even if the call centre was in England or anywhere UK I can't see it making much difference to their lack of concern as the message I received was from a customer services rep in PETERBOROUGH UK, not a million miles awat from me yet I have had to PAY for calls to India at 10p per minute; they...

You are so right I have NEVER in years come across such an inept company as Ideal World. I placed an order on Saturday as I got e-mails from them saying they had extended flexi pay all weekend, I purchased by card via their web site. I e-mailed immediately after to clarify that this order was...

The whole beauty industry can get away with anything seemingly as it means they can actually test on animals right up to the item going on the shelf then still state they have not tested on animals. Another thing which does not seem right is the Sarah Chapman products, they advertise as Sarah...

Hello Barbs thanks for your welcome. I have received a reply from QVC this morning and this is their statements: all QVC suppliers do not test their finished products on animals. So it is a cop out that the suppliers/companies can use ingredients which ARE tested on animals, it is only the...

I hope Elemis do not test on animals have just purchased from them to see if they are any good, it is so difficult to get to the truth about who does what and who owns who. I am surprised that Liz Earle sold out that I ever wanted to use her products did not appeal at all, but there is never...

Which if any of the above companies test or not on animals truthfully? I have checked PETA's list of ethical companies but none of these 3 are listed there, although Perricone and Gatineau state they do not. Prai donates towards the Humane Society which is great but no mention about animal...